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Remote Technical Support  Does your company seek a better IT support solution, then we can provide a comprehensive yet cost effective package offering users instant assistance, ensuring that all your computer security, AV and OS patches are up to date. All this is carried out remotely, plus we have IT experts available online to solve any problems within minutes.(more)

IT support services for UK business

Need more help with your business IT ? (then try our remote technical support solutions)

We have provided technical and IT support services for several years and have a team of professional and experienced technician and engineers that can ensure that if you have an IT problem, then the matter is resolved quickly and efficiently with no fuss.


Then, perhaps may be we have the solution you are looking for - let us be your IT Manager !

We have provided technical and IT support services for several years and have a team of professional and experienced technicians and system engineers that can ensure that if you have an IT problem, be it big or small... then the matter is resolved quickly and efficiently on-site with no fuss, to get you back up and running smoothly, so you can concentrate on the most important matter, running your business. 


Orbitron provides several professional IT support service levels, each designed to meet your company’s particular IT requirements. Choose from a fixed monthly contract, ad-hoc support or our flexible “remote technical support” option, allowing us to instantly assist users, fix server and computer problems, apply OS\software patches and updates, perform regular system, AV and security maintenance, all which can be performed remotely without even visiting your premises.... and this is available 24/7 if required.


Small businesses in particular can benefit from our IT Support Service, we can cover most aspects of technical operations, ranging from simple hardware or software issues through to OS and software applications.  Using our cost effective Small Business IT Manager package effectively allows you to have your own IT Manager, taking care of all the IT and communications issues, though certainly not costing you annual salary of a professional IT Manager.  

We like to think of this as "smart outsourcing" that benefits your business on several counts, with reduced fixed costs, quicker IT response time, and a wealth of support knowledge from a team of professional IT people, who can get things sorted... quickly.    

What kind of IT Support work do we perform, well…

Ø       Installation, configuration and support for Windows 2000 Server, Exchange 2000, SQL Server.

Ø       Full Networking Support:

Ø       LAN/WAN installation and configuration, server set-up, TCP/IP and internet/intranet

Ø       Configuring dial-up, ISDN, ADSL broadband connection, VPN, routers

Ø       LAN Network System Administration, configuration and training

Ø       Operating System Support (Unix, Linux, Novell, Windows 98, NT4, 2000, XP)

Ø       Networking troubleshooting, PC desktop security and computer access control

Ø       Installation and configuration of Web servers, intranets and e-commerce systems.

Ø       Custom software programming, on all platforms including the latest Microsoft .Net

Also 

Ø       Set-up and configuration of network anti-virus software and firewall security, latest OS patches

Ø       Configuration of data Back-up system and remote data back-up services

Ø       Disaster recovery planning and data loss prevention

Ø       PC Hardware and software configuration

Ø       Computer maintenance and fault finding, LAN network cabling and testing

Ø       Training for both IT and non-IT personnel on PCs, software, data back-up and standard IT "best procedures".

Ø       Systems evaluation reporting and IT recommendations, getting more out of what you already have !

 

and much more...  Why not ask us for a detailed quotation for your business support requirements, choose from ad-hoc support, fixed monthly or annual contract... whatever suits you needs and budget, we are here to support your business 24/7.

 

Contact us.

Want to know more ? … then just ask.  Phone 01942 207590 or email us at techsupport@orbitron.co.uk    

 

 
 

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